
Our Charges
Our charges can be met through a variety of methods and are based like any other business, on our own outgoings. Broadly speaking these are made up of staff time, travelling to the customers both rural and urban with those associated costs of travel time and fuel.
Many of our customers pay with private funds, but increasingly our customers are using their personal budgets allocated from social sare, which is explained below.
Personal budgets for social care
Personal budgets are a new way for people who are eligible for help from the council to get the social care support they need.
They have been introduced by the government to enable you to have more choice about the support you need as an individual to improve the quality of your life and live as independently as possible.
What a personal budget means for you
- getting the right kind of support, when you need it
- getting the help you need quickly and in a way that fits into your lifestyle
You can choose the support you need and pay for it using money from your personal budget, which is allocated to you by the council to buy the help you need.
How it's different to traditional ways of receiving services
Previously, if you were eligible to receive social care services from the council, your social worker would have arranged for you to receive the support you need (called a 'care package'). For example, this may have included a visit to a day centre, transport to the centre, home care and meals-on-wheels.
By offering you a personal budget, you now have much more choice and control over how you live your life. You may, for example, want to attend college, go swimming or go to the cinema instead of going to a day centre. You can still choose the traditional methods of support, but the important thing is that now with a personal budget the choice is yours, as long as it is used to support your eligible social care needs.

Testimonial
For a flexible choice in homecare please call us on 01635 581 244